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FAQ
Frequently asked questions
General
Often one of the first questions and a BIG indication that the information provided in this website has not been read so I'm addressing this firstly and BLUNTLYWE. DON'T. KNOW!While we have provided price guides, you are different than anyone else and we don't know how many hairs or stem cells YOU have. The blend method of electrolysis removes one hair at a time and each follicle needs to be treated several times before the hair will never returnThere are many variables to each session. We will suggest a course of treatment during consultation, possibly/probably alter that suggestion within the first few sessions as more hair becomes visible or you establish tolerance levels-If, for instance, you need to remove a large amount of hair, we may suggest a 2 hour session weeklyIf the 2 hour- $210 per session per week is not affordable long term, 2 hours every 2 or 3 weeks is also an option that will still get your desired results over time, so is 1 hour per 1/2/3 weeks if you're uncomfortable with 2 hour sessions or we don't have 2 hour timeslots available-We will soon be offering multi-probe galvanic electrolysis at PHRM-The question of how much? Will be far easier to answer with the GEMM16 estimation systemThe GEMM16 multi-probe electrolysis device utilises 16 probes at once. Each probe will form a chemical reaction whilst staying in the follicle for 5 minutes. This treatment comes close to 1 treatment per follicle so, while being more expensive per treatment, budgeting may be easier as a schedule for follow up treatments -per follicle- isn't often necessary-It's more of a pay as you go option/Decide how many hairs you can afford to remove & book it in option
The blend method of electrolysis uses the delivery of a fine, disposable probe into the hair follicle. Once in place, 2 electrical currents are delivered through the probe until sufficient destruction of the follicle has occurred and the hair has been released from its attachments in the follicle. At this stage the electrologist simply slides the hair from the follicle. The first current is Thermolysis which uses a build-up of heat to cause destruction to the tissue in the follicle. The second is Galvanic, this current causes a chemical reaction to occur using the salt and moisture in the tissues. This reaction is highly destructive to the follicle. Both currents are used simultaneously to create a greater amount of destruction at the one time. There are rarely any permanent side effects of electrolysis, only some temporary redness and scabbing following treatment. Adverse reactions such as blistering are not typical of a quality electrolysis treatment but is possibleThe hair growth cycle is made up of 3 stages~Anagen, Catagen and Telogen stages~The anagen stageThe blood supply has touched a hair germ cell and stimulated the growth of a hair. This is the optimal stage to have an electrolysis treatment as the blood supply is present therefore we are causing destruction to both blood supply and hair germ cells.The catagen stageThe blood supply, having finished its job, falls away from the follicle therefore in this stage only the hair germ cells are damaged.The telogen stageWhen only the hair germ cells are damaged there will be regrowth from these follicles but it will be finer and softer. Several treatments on hair germ cells will render them unable to produce a hair.Hair growth will require multiple treatments. Optimal results are achieved with consistent treatments, particularly in the early stages. Typically as we move into maintenance stage, treatments become less frequent or of shorter duration and continue to decrease as we move into the third stage of treatment.
The Gemm16 electrolysis device operates using galvanic currents only. Galvanic currents cause the salts and moisture in your skin to produce lye. To cause maximum destruction & minimum treatment, the device takes 5 minutes per follicle. To speed this process up, 16 probes are inserted into 16 follicles Our Gemm16 device is due in November 2026 & we will be adding new clients to the Gemm16 schedule in 2027-Register your interest NOW by filling out the client
Absolutely! Even if you've had electrolysis treatments elsewhereWe provide a thorough consultation including an explanation of techniques we offer; the process involved and the expected outcomes. We also do a test patch for the blend method to determine the settings needed so when you arrive for your treatment, we can begin straight away.An individual treatment plan will be suggested based on the hair that is visible during your consultation, your previous hair removal methods, availability and of course, your comfort but it is not fully known what you will NEED until we're well into the first or second session.Please bring any relevant medical history, this information is necessary as some medical conditions and medications may alter type of modalities used or deem the treatment not suitable.
Do you have blonde, red or grey hairs?Do you have dark hair on dark skin?Do you have tattoos?Have you been treated with laser or IPL hair removal and only have sparse hairs left?Have you been treated with laser or IPL only to find it has made your hair growth worse?Do you want to define your eyebrows, hairline or beard line?Remove unwanted ear and some nostril hairs?Unlike laser and IPL, electrolysis works on all hair types & most body areas so YES, electrolysis is an option for you
Hormones-
It is important to understand that if your hormones fluctuate, so may your hair growth. Adolescence, pregnancy, menopause, hormonal conditions such as PCOS (poly cystic ovarian syndrome)
and more, could be a contributing factor. If you suspect you may have hormone related hair growth, you may want to ask your health practitioner to refer you to have an endocrine test.
Hereditary influence-
Does anyone in your family have a similar growth pattern?
Medication-
Speak to your doctor about your medication if you believe this to be an influence
Temporary methods of hair removal-Waxing, threading and tweezing all promote hair growth
Laser and IPL-
Have been known to cause paradoxical hypertrichosis on a small percentage of clients
There's no clear answer for this as we all feel pain differently!
We have roughly an even number of people who OOCH & OUCH their way through it as we do clients who use their sessions as their relaxation time... And a few who sleep through it (but that's usually reserved for shift workers & mums of young kids)
The electrolysis probe is a rounded tip needle the size of your own hair so it is rare that insertions will be felt, the currents produce an increasing warmth along with a slight stinging sensation.
Usually, thicker hairs require higher settings & the longer treatment time per follicle so more discomfort may be felt.
There are commonly agreed 'sensitive areas' around the lip & especially directly under the nose
The area being treated will become more comfortable within a few minutes of the session beginning as the bodies natural pain relief kicks in and if all else fails, talk to your pharmacist about numbing cremes and gels
After 150 years, electrolysis is still the only form of permanent hair removal available worldwide! The great thing about electrolysis is that it does not need hair pigment to track with a laser so if you’re not a candidate for laser or IPL, you are in luck with electrolysisWe are able to treat all hair colours on all skin colours in MOST areas on the body
There are several possible short term skin irritations that may occur. Other than that, we will not treat pregnant women and there are several medical contra-indications that may result in clients needing to obtain a written consent from their doctors or we may decline treatment. If you're worried about a particular health issue or pharmacological treatment, you're welcome to discuss that in a follow up email after filling out the contact form
Many factors influence hair growth. You will need to return for anywhere between several treatments to several years of treatments
There are MANY VARIATIONS to each treatment/ person/ each individual hair/ skin tolerance/ discomfort tolerance and the total number of sessions needed to remove hair permanently from a particular area will vary from person to person
Depending on how many hairs need to be removed, clients may return once a week, every other week or as needed.
Most unwanted hair will be gone forever once the series of treatments is complete. Each treatment lasts between 15 minutes and two hours
At your initial consultation, we will provide you with options for your appointment schedule that take into account your schedule & finances
It is important to participate in a planned program of the blend method of electrolysis but extending the time between treatments every now and again is perfectly acceptable. Regrowth is very fragile when it first appears. This is the optimum time for treatment otherwise hormones may cause the hair to rebuild its original strength, negating the effectiveness of previous treatments. The speed at which your hair grows and the number of hairs present will reduce over time, so you will need treatments less frequently as your course of Electrolysis proceeds and hair growth diminishes.We like to work in a sequence over & over again so we keep sweeping through the same area to reduce, maintain, advance & keep clearing it while slowly advancingIf you choose the blend method for your electrolysis journey, you will see a lot more hairs removed in each session but each follicle will need to be treated multiple timesIf you choose the multi-probe galvanic method, you will have a specific number of hairs removed as per our pricing structure. This is far less than the blend method but in many cases, the hair will not come back so treatment frequency can be far more sporadic
Moisturise & drink plenty of water!
The better condition your skin is in, the easier your technicians insertions will be and the more effective the currents will be, this is especially important for clients wanting treatments through tattoos as the skin becomes damaged and thickened after tattooing.
STOP waxing, tweezing and threading... Start trimming!
We need to be able to grip the hairs with tweezers so a minimum of 3mm is necessary, 5mm is better
Slightly longer growth makes our job easier and may mean a quicker and therefore, more cost effective treatment for you.
After Electrolysis sessions, most people experience erythema (redness) and oedema (swelling) in the treated area, this usually subsides within a few hours.
Other reactions which may take longer to subside include bruises, scabs, burns, bacterial and fungal infections, hyper pigmentation, hypo pigmentation, ice-pick scars and keloid scars.
If you experience any of these conditions, contact us immediately to find out how to best treat this.
Your after-care sheet will provide you with information on which products you can use at home to prevent the possibility of adverse reactions, for example anti-inflammatories, advanced healers, DNA repairers and Vitamin A. An important aid to the healing process is protecting your skin from the sun or solariums, and wearing an SPF 30 sunblock that is re-applied throughout the day OR a powdered mineral makeup that stays on all day
For 24-48 hours after the treatment, the follicles are more susceptible to infection. It is important that over this period, or until the follicles have healed, you must not;~Touch, pick or scratch the area~Cause excessive heat or perspiration in the treated area including the gym and saunas~Expose the area to public swimming pools, spas or anything else that may have bacteria or strong chemicals such as chlorine~Have facials, use abrasive or potent/active serums & peels~Inflict any trauma, including friction from tight clothing~Expose the skin to the sun, solariums or fake tans~Do not touch the skin with unwashed hands after electrolysis. Avoid touching and feeling the area after your electrolysis session; as this can introduce bacteria which can lead to an infection.
~Apply aloe vera gel or zinc based lotions regularly for the rest of the day (with a clean cotton pad)~Use a cool (clean) ice pack to cool the area and reduce swelling as needed~Dust the area with an SPF mineral makeup containing a high amount of zinc to heal the skin (NOT all make up labelled ‘mineral ‘contain a high amount of zinc and may be misleading, (please check the ingredients) also use a clean brush when applying your makeup keeping in-mind the area is open and more sensitive than usual.



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